Presenters wanting to learn to respond to ruckus-causing participants discover an industry dedicated to techniques, programs and articles, but especially labels. Experts in the “difficult people” business love labels. Here are several labels for different kinds of “difficult people”: The Know-It-All The Show-Off The Rambler But Guess What? We Are All “Difficult People” To be …
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Articles Tagged ‘Classroom management’
“Difficult People” Versus Difficult Dynamics
3 Ways to Involve Participants from the “Get-Go”!
What’s the best way to assure your training participants to “turn off” the first second you open your mouth? Just follow conventional wisdom and open your session by introducing yourself and providing your credentials. Instead, generate curiosity, interest and motivation from the outset. Use a “Hook” before introducing yourself. Three Ideas for Engaging Hooks Quickie …
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Focus on the Uncommitted in Your Audience
Presenters, do you fear waves of animosity coming from your audience? Or have you ever believed your audience to be friendly and accepting, only to receive a terrible shock? One of the best “Presenter Tricks” I know is to present as if everyone in your audience is “uncommitted”. Doing so allows you to effectively deal …
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How To Build “Home-Grown” Trainers
Have you ever wished you could reduce your organization’s dependence on outside trainers? How about developing your own workshops? Join the ranks of organizations that have benefited from developing their internal resources, saved money, and improved the relevance and quality of their training! What’s Not Working Over the last few years, I’ve worked with dozens …
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Electronic Devices in the Classroom
by Guila Muir info@guilamuir.com I stood over the two participants, saying loudly, “No! No! No!” At first, they were so immersed in their screens that they didn’t even know I was there. As they returned to the present world, their faces changed from screen-fascination to shock. What was I doing, looming above them, looking so …
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Wild Classroom: How to Prevent the Chaos
by Guila Muir info@guilamuir.com Have you ever worried about your participants going wild, tuning out, or exhibiting other potentially disruptive behaviors? The concept of “classroom management” will help. Good classroom management is the ability to run your training sessions smoothly. Research shows that good classroom management enables students to learn and retain more. Surprisingly, research …
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3 Tips to Deal With Audiences from Hell
by Guila Muir info@guilamuir.com Resistant dynamics can be found in any audience. Here are three essential techniques to stay sane as a presenter. 1. Check Yourself. Ask yourself: What am I feeling about this audience? Why? What’s the worst that could happen? Prepare yourself emotionally and physically. Make sure you’ve had enough to eat, and …
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Avoid Audience Overload: Less is More
Picture it: You’re a student in a classroom. The instructor is throwing out fact after fact. At first, you listen intently, trying to grasp everything that’s going on. After about 15 minutes, your attention drifts. After trying to focus a few more times, you feel so overwhelmed (and possibly irritated and bored) that you just …
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What Separates Great Trainers From the Merely “OK?”
Many training participants would respond, “Great trainers make the learning easy and fun.” If probed further, they might mention the use of engaging training activities, or the trainer’s personal style. But most won’t be able to identify an important action that differentiates expert trainers. This action is subtle and powerful. It helps lubricate the session …
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A “Train the Trainer” Tip: Start Your Sessions With a Bang
by Guila Muir info@guilamuir.com What’s the best way to assure your training participants groan inwardly and “turn off” when you first open your mouth? Simply by doing what you’ve always been told: By introducing yourself and providing your credentials. Why not generate your audience’s curiosity, interest, and investment from the outset? Use a “Hook” before …
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When Leaders Train: How to Avoid the Pitfalls
by Guila Muir info@guilamuir.com Why don’t all leaders make great trainers? Perhaps it’s because they believe that training falls outside their (already large) job descriptions. As a result, leaders often strive to “cover the material” in order to get on with business. Yet the ability to facilitate learning, not just to cover the material, is …
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